Privacy Policy

This Privacy Policy describes how PennyOne ('we,' 'us,' or 'our') collects, uses, and protects information when you use our AI-powered personal assistant services.

Information You Provide: Name and contact information (email, phone number), account preferences, communication data, and feedback you provide to us.

Automatically Collected Information: Basic website usage data (pages visited, time spent), IP address and browser information, device and technical information for service delivery, log files and server data.

Third-Party Integration Data: We may collect information from third-party services you connect to PennyOne, such as email providers and calendar services, with your explicit consent.

To provide, maintain, and improve our AI assistant services

To personalize your experience and provide intelligent recommendations

To communicate with you about your account and our services

To ensure the security and integrity of our platform

To analyze usage patterns and improve our service offerings

To comply with legal obligations

We do not sell, trade, or otherwise transfer your personal information to third parties.

We may share information with trusted service providers who assist us in operating our platform, including cloud hosting services, analytics providers, and customer support tools.

All payment processing is handled securely by third-party processors. We do not store payment information directly.

We may disclose information when required by law, court order, or to protect our rights and safety.

We retain your information for as long as necessary to provide services and fulfill our business obligations.

Active account data is retained during the service relationship and for a reasonable period after account closure.

Communication records and support interactions are retained for customer service purposes.

We may anonymize or aggregate data for analytical purposes, but such data will not identify you personally.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data is encrypted in transit and at rest using industry-standard security protocols.

We regularly review and update our security practices to maintain the highest level of protection.

However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

You have the right to access, update, or delete your personal information.

You can opt out of certain communications and data processing activities.

You may request a copy of your data or ask us to transfer it to another service.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of sale of personal information (note: we do not sell personal information).

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns.

Essential cookies are required for basic functionality, while analytics and performance cookies help us improve our services.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect functionality.

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws.

We will notify you of material changes by posting the updated policy on our website with a new effective date.

We encourage you to review this policy periodically for any updates.

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us through our support channels.

We are committed to addressing your privacy concerns promptly and transparently.